After applying for your Ayushman Bharat PM-JAY card, e-KYC verification usually takes a few days. You can track the card status online with just your mobile number, and download the card the moment it is approved. This guide covers status checking, downloading the card, and fixes for stuck or rejected applications.
Check Ayushman card status online
- Open beneficiary.nha.gov.in
- Log in as Beneficiary with your mobile number + OTP
- Select your state, district and scheme (PMJAY), then search by Aadhaar, family ID or name
- Each family member’s row shows the card status — Approved, Pending, or Not verified
- If approved, click the download icon, verify with Aadhaar OTP and save the card PDF
Other ways to check
- Ayushman App (Android) — log in with mobile number and check family status
- Helpline 14555 — toll-free, tell them your registered mobile/Aadhaar
- Any empanelled hospital’s Ayushman Mitra desk or a CSC centre can check for you
Status check and card download are free on the official portal.
What each status means
| Status | Meaning |
| Approved | Card ready — download and use for cashless treatment |
| Pending / Under verification | e-KYC done, approval in queue — typically clears within days |
| Not verified | e-KYC not completed for that member — complete it on the portal or at a CSC |
| Rejected | Identity mismatch or eligibility issue — see fixes below |
Application stuck or rejected? Fixes
- Aadhaar mismatch: name/DOB differs between Aadhaar and the beneficiary list — redo e-KYC with correct details or update Aadhaar first
- Photo mismatch: retry e-KYC with face authentication at a CSC or hospital desk
- Long pending: escalate via the 14555 helpline or the grievance option on the portal with your reference ID
- Not eligible shown: your family may not be in the SECC/state list — check the eligibility guide; seniors 70+ can apply via the Vay Vandana route regardless of income
Frequently asked questions
How long does approval take after e-KYC?
Usually a few days to two weeks. Auto-approval is instant in many states when Aadhaar details match perfectly.
Can I use the card immediately after approval?
Yes — download the card and you can avail cashless treatment at any empanelled hospital right away.
Do all family members need separate cards?
Yes, each member should complete e-KYC and carry their own card, though the ₹5 lakh cover is shared by the family.
Related guides
Disclaimer: PMYojnaUpdates.com is an independent information portal, not affiliated with any government department. Always use the official site pmjay.gov.in for applications and status checks.